Frequently Asked Questions

What Shipping Methods Are Available?
Packages from HaitiHQ will be shipped via UPS. As you know, there are third party vendors who advertize items on HaitiHQ. Those third party vendors may use other shipping services. You will receive an email notice and a tracking number when your order is shipped. HaitiHQ is also an Amazon Affiliate Program member.
How Long Will it Take To Get My Package?
The length of time it takes to get your package depends on the method of shipping that you choose at the time you place your order. There are several shipping options to choose from when you place your order.
How Do I Track My Order?
You’ll receive an email notifying you when your order is about to be shipped. The email will also include a tracking number. Use it to track your order.
How Should I to Contact if I Have Any Queries?
Click Contact Us at the top of the page to send us a message.
Do I Need an Account to Place an Order?
No. However, there are advantages to having an account with HaitiHQ. For instance, you’ll be eligible to receive notice of new offers and discounts codes. In addition, your account with HaitiHQ will allow you to add items on your wish list and view past orders that you’ve placed. In addition, membership makes it easier to process your returns and speeds up your refunds.